We are committed to ensuring that your privacy is protected. This policy covers any information that you share with us as a general inquiry or while browsing our website. Once you have engaged us, your privacy will be covered by the terms and conditions that govern that engagement.

Any personal information that we collect from you is handled in accordance with good industry practice in New Zealand.

How is personal information collected?

When you use this website, we collect the personal information that you provide to us. This type of information may also be collected when you contact us, or ask us to advise you or your client, either by telephone, email, in person or through another communication method.

If you choose not to provide your personal information to us, we may not be able to offer certain services to you.

The type of personal information we may collect includes:

  • contact information and personal details, such as names, addresses, email addresses and telephone numbers
  • information about your use of our website, including your IP address, how often you or your network visits our website, and the number of times various pages have been accessed (see more about Cookies below)
  • your communications with us
  • any other personal information that you have entered into our website.
Cookies

We may use cookies and information about your location from your IP address to record how many times you or your network visit our website and the number of times various pages have been accessed, to improve your browsing experience of our website and the nature of the content on our website.

Cookies are small data files that are sent to your browser when you click on our website, which may be stored on your browser for later retrieval by the website. Some cookies will only last for the duration of your visit to our website an expire when you close the browser. Other cookies are used to remember you when you return to the website.

Cookies are widely used to make the browsing experience easier for users. However, if you do not wish to allow cookies then you can choose to disable cookies from within your browser settings.

Why do we collect personal information and how is it used?

We may use your personal information for the following purposes:

  • administrative purposes, such as identity checking (and client due diligence should you wish to engage us), or protecting and maintaining our computer systems and network
  • for marketing purposes, including to personalise your experience on our website and improve our services
  • to comply with any applicable laws and/or regulations, or
  • for any purpose for which you have provided your information, including contacting you about your potential engagement of us.
How do we store and protect your personal information?

All information collected by us will be held at our offices or at secure datacentres that we use. We will take all reasonable steps to ensure that your information is kept safe and protected against loss, other misuse, and unauthorised access, use, modification or disclosure.

Who we share your personal information with and why?

We may disclose your information to third parties where such disclosure:

  • has been authorised by you
  • is necessary to help us best fulfil the purposes that the information has been collected for, or
  • is necessary for us to comply with our legal or regulatory obligations.
How long will we keep your personal information for?

We will keep a record of the personal information that we collect for as long as it is required. The duration of the retention will be consistent with the purpose for which you have provided it.

Your rights to access, correct or delete your personal information

Under the Privacy Act 2020 you have the right to request access to your personal information, and if you think this information is incorrect, you are entitled to request that we correct this.

Your right to access and correct any personal information we hold is subject to the Privacy Act.  If we do not agree that your personal information needs to be corrected, we will let you know.

Changes to this Privacy Statement

We may update these terms from time to time. We will advise you of this by changing the ‘last updated’ date above. All updates will apply to previously collected information. If you do not agree please advise us of this and we will delete your personal information.

If you have any queries about this Privacy Policy or your personal information, please contact us at hr@do.nz